National Poly Industries

National Poly Industries is a privately owned Australian company manufacturing tanks for over 20 years and polyethylene tanks for over 15 years. We are a well established company and known as a pioneering poly tank manufacturer dedicated to being the absolute leader in the polyethylene rainwater tank market and associated product groups.

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269 Reviews

Client Reviews

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    Excellent service and communication.

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    Excellent service from ordering to delivery. Very friendly and helpful. AAAAA++++++

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    Great price, excellent communication and service.

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    Fantastic service, quick delivery and we couldn't be happier!

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    Have had National Poly tanks as well as others we wont name, for years at the place I work so when we purchased our own bit of heaven this year and had to get new tanks, my choice was easy, I have dealt with the team at National poly over the years and not only are they very helpful throughout the whole purchase process, delivery has been on time each time and without any major dramas. David who dropped off our first of 5 new tanks for our own place was full of helpful advice and a joke. Thanks gang!

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    Professional, friendly and efficient at each and every step in the service delivery experience. Outstanding !!!

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    Great customer service, willing to make changes after order. 5 Stars.

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    I was really impressed with the service of delivery, the driver, Rusty could not have been more helpful.

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    We were very impressed with the prompt service and amiable staff. We recommend this firm to all who inquire from whom we purchased our rain water tanks.

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    Spot On - 5 stars.

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    Great service: professional and prompt. Staff knowledgeable.

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    National Poly were a pleasure to deal with. I would recommend them. % stars.

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    Very helpful throughout the purchase process. Delivery on time without any major dramas. Thank you!

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    Excellent service. Thorough knowledge of product. Courteous correspondence. Delivery sooner than expected. Delivery guy John(?) was nothing but gentlemanly. Can you now organise 6 inches of rain, thank you!!!

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    Knowledgeable sales team. Helpful delivery driver. Good after sales service.

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    Excellent. 5 Stars.

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    Great service and extremely helpful from reception to sales to the truck driver who delivered the tank!

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    Excellent product, service and prices.

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    great service. prompt delivery. 5 stars.

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    Helpful people on the ph# with excellent knowledge, the delivery men were great with fantastic advice. All in all if I needed another I wouldn't hesitate using this company again.

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    Excellent service, simple ordering, timely delivery, delivery man was very obliging, helpful and friendly, tank was delivered and installed without any problem at all.

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    What a great tank! And just at the right time as it is nearly full. PTL.

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    Could not ask for better service and product at the right prices. 5 stars.

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    Great service truck driver very good. 5 stars.

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    Tank arrived as scheduled and the driver helped us move it into position, thanks guys!

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    I am unable to criticize any aspect of this company, the best price, fabulous product, delivery on time with a totally competent driver. I would have no hesitation in referring anybody to this group.

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    Great service, everything went so well. 5 stars.

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    The service we received from National Poly Industries was very good & in particular the professional procedure by the driver when delivering the tanks.

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    Well run outfit!!!!!!!!!! 5 Stars

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    All you can ask for great product and service.

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    Very good service.

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    Excellent people to do business with thankyou 5 star ******

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    Great product, great price, great service.

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    Great product, Wonderful staff and service!

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    Wonderful service thankyou

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    Easy to order and turned up on time. 5 Stars.

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    5 stars great service

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    On time delivery. Really happy with their service.

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    The staff need more than 5 stars they were fantastic !! Thank u I will be ordering again very well done.

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    Excellent service. Friendly and professional. A pleasure to deal with.

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    Easy ordering, confirmation, product supplied on time with friendly professional service.

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    EXCELLENT SERVICE ATTENTION TO DETAIL KNOWLEDGEABLE RE: PRODUCT FRIENDLY. I HAVE ORDERED TWO TANKS AND SO FAR I'M VERY HAPPY WITH THE WAY YOU CONDUCT YOUR BUSINESS. THANK YOU FOR A GOOD EXPERIENCE.

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    Excellent service from placing the order to receiving the goods. Pleasure to deal with. Keep up the good service!

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    Competitive price, best warranty, great service and an excellent product with quality fittings.

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    Fast service from order to delivery. Friendly and professional service. Thank you. Very happy. Would use again.

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    Best price, good service, tank arrived when they said it would. 5 Stars!

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    Great people to deal with. 5 Stars!

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    Every time we make an order with National Poly Industries it has been a delight. Friendly staff, on time deliveries. Its great to have someone you can rely on.

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    Great company to work with, supply a good product and very helpful all-round!

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    Excellent service and price. Thank you for everything.

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    Great, everything went smoothly. All good and due to Cyclone Debbie is now full.

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    Great phone service. Great follow up calls. Efficient. Tank arrived on day stated. Good price, thank you.

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    Great service , Thank-you very much!

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    Quick postage - 5 Stars!

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    Great, 5 Stars.

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    Excellent service, product and communication. You went out of your way to assist us and it was greatly appreciated.

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    Every phone call was dealt with promptly and supplied with polite friendly information and the delivery man was extremely helpful, thank you!

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    Excellent service. 5 Stars

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    Tank arrived safely and exactly as we requested. Thanks to recent rain is now full!!!

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    Every thing from the first contact to the final delivery A1 . Thank you for your excellent service. Also more than competitive pricing.

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    Great to Talk to from the Start of the process- Delivery was well planned & Driver was very helpful with the Unload & Set up process. Highly recommended

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    Stress free, on time, very helpful, great work.

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    Excellent - Pricing good, Service Good, Product Good and Delivery driver Good. Thanks very much for the service.

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    All good. Great service. Apart from receiving the delivery late in the evening (it was dark) I must commend the driver, who was very helpful.

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    Delivered in time stipulated, well presented and driver very friendly and professional.

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    Good price & they did everything they said they would do, would deal with them again if we go for another tank. Good to see a company backing up what they say they have.

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    The Service was excellent from start to Finish. 5 Stars!

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    Driver was good with delivery using crane made life easy for 2x5400gallon tanks. Tanks so far good. Waiting for them to fill up. Was a bit pressured once I put order in with delivery date, so make sure tank bases are ready before that.

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    This is the 5th tank I have bought and about to buy two more. Great product!

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    Very happy with the job. 5 Stars.

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    No problems here A1...+++++++highly recommended!

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    Excellent tank, as described in order information. Perfect for my requirements. Thanks!

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    Great phone sales service with good knowledge. delivery driver was flexible and helpful. I can not recommend these guys enough - just brilliant!

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    Great product bought 3 times 5000 gal no cheaper than 1 at a time overall quality product!

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    Every part of the process was completed on time, professionally and stress free for me. Very impressed!

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    Communication with your company was excellent but had to help unload the tanks. Overflows and taps were not installed we had to install them.

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    Always helpful and good value. 5 Stars!

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    All round great service from enquiry and order through to delivery! The driver was very helpful in delivering the tank and placing it in the exact position it needed to be. Very happy with the tank!

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    Great company to deal with. Great product and price. Very helpful.

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    I believe from having looked at other products that the price, quality and service far exceeded those of others in the market, far exceeding my expectations.

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    Best price I could find, made better by field day price. They worked with me as I needed some months before I could take delivery. Excellent service.

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    Fantastic communication and service we love the tank. The delivery guy was very chatty and happy. We will certainly buy from you again

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    Good Products - Great Service have five tanks & would buy more

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    The tank was delivered when it was supposed to be delivered.

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    Pleasure to deal with and good service!

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    Great product and service!

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    Good service tank delivered on time in place. Nice to deal with such good company, no complaints.

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    Professional service. 5 Stars.

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    Easy to get on with. Driver was most helpful in installation.

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    Tank was a great price & delivery was right on time. Very happy!

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    Helpful service, product delivered as stated, very happy with quality.

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    Great service. Hassle free from order to delivery.

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    We are very satisfied with your products. Thankyou.

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    All good and as promised. 5 Stars.

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    Good service from the admin staff. However tank delivery driver was angry and in rush to go home and didn't delivered the tank where needed to placed. Asked the office people and they sending another driver to do job properly. Overall good experience.

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    Very helpful and friendly a pleasure to do business with. 5 Stars.

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    Excellent. 5 Stars.

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    Professional service from order to delivery.

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    Great service, highly recommended.

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    Communication, service, quality, price, delivery, reliability all good; Very Good

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    The delivery guy delivered our second tank, he's the best.

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    Excellent service from initial ordering to delivery. Great tanks!

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    Excellent service. 5 Stars!

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    I contacted Bob via email following which we went to Bundaberg. We were given all the details required and he showed us pumps which we phoned back just before delivery to order and nothing was a problem for him and the office staff. Very satisfied customers.

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    All great. Good communications. Keep doing what you are doing.

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    As in the past, I am a happy customer.

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    Very quick delivery & easy to deal with.

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    Excellent service, staff friendly, product great, this is our third tank and have had no problems at all.

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    Spot on PRICE AND ON TIME.

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    The service was excellent as always and the product is exactly what I asked for.

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    Excellent! When it comes to tanks I will recommend Poly Industries free delivery in town. And on time.

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    Great service, prompt, delivered on time!

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    Fantastic company, great service, communicate very well, do what they say and when. Good products, good price. Excellent to deal with !!

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    Very happy with the excellent service.

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    We ordered & received two 5000 gal tanks. Very happy with the tanks & special order colour. Had a bit of conflict with getting the crane truck though! Finally did! Couldn't have managed without it! That's why a 4 Star rating. Order to delivery time was good! The truck driver was extremely helpful. Will be using National Poly Industries again in the future.

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    Fair price, delivery on time. 5 Stars.

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    Great product and great service.

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    Highly impressed with quality of product, polite constructive service from staff.

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    For me the customer service was outstanding and informative all questions answered and the prompt delivery of the tank. I would recommend you to all my friends who are considering rainwater tanks.

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    Great product, great service now all we need is the rain.

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    Great service. Great product and knowledge. Thanks!

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    great tank great service

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    Customer services was excellent and product arrived on time.... Cheers

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    Service was excellent beginning with answers to my enquiry, ordering and delivery. Follow up calls I made were dealt with professionally. Thank you National Poly.

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    Excellent service, from purchase to delivery. Highly recommend if you are wanting to purchase a great quality product at a competitive price.

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    Excellent - 5 Stars!

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    For me all 110% good 10 stars. Rang Sales Rep, never to much trouble for him to help out. Driver good, staff in the office good. I am on an acreage, we had to ask them to wait due to to much rain. Never was a problem, must say this company is up there, number 1!

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    Price- Excellent Service- Excellent Product- Excellent Rainwater in Tanks- Excellent

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    Excellent service and product. Very helpful delivery driver, installed tank in a tight spot without any problems.

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    Excellent service, tank was easy to order, sales staff extremely helpful, product delivered as ordered on the advised date and time. Highly recommend this company.

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    These guys were great and very flexible with delivery!

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    Awesome to deal with from start to finish.

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    Purchased 2 tanks, great product and price, great communication, best of all was professional installation by delivery driver.

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    All Good

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    Delivered promptly at time arranged. Excellent price for a 5000 gallon tank.

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    Nice staff and driver great and a worker!

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    We were very happy with the service we received from National Poly Industries. The tank turned up when they said and nothing was too hard in positioning of the tank. Great service.

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    All good. Thank you.

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    Very Professional. Would certainly buy again. Free Delivery too!

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    Excellent product, service, friendly and helpful staff and a delivery driver who knew his job and performed in a friendly and efficient manner.

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    The entire transaction, from sales enquiries to delivery was faultless. Sales were so helpful in my water tank decision, and the delivery driver was so helpful and patient. I would not hesitate use this business if ever my needs arise in the poly area. I hope future customers of Poly Industries have the nice experience I had.

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    We were very happy to deal with Poly Industries, and their price and delivery were second to none, they said they would be there on the day and they were excellent to deal with people that keep to their word which is very rare these days, your company will always do well. Percy

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    Excellent quality, service and delivery!

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    Very good product and right size as well. Very professional in office and delivery person very professional and helpful!

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    Very high quality product, efficient sales ordering, friendly and helpful staff with good communication. Fast delivery with all care taken and good OH&S practices.

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    Repeat customer again & again. Quality products, great customer support & prompt ( and very helpful ) delivery!

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    The staff at this company were always very helpful. They kept me well informed and the tank arrived on day and time frame stated. They went out of their way to ensure the I received a first flush diverter in time for the tank installation.

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    Great product, price and delivery - not a single problem!

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    We are so happy with this company that we have already purchased 13 tanks on our properties. The customer service is excellent, the drivers are friendly and helpful, the prices are great and customer support is prompt and professional. we would recommend this company to anyone. Thanks again.

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    Good and prompt service.

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    Very helpful, lots of communication, tank arrived on day stated. Would do business again. Thanks guys!

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    Happy to be able to get the size and colour I wanted.

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    Always a pleasure to deal with this company. Great service from start to finish!

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    Great company to deal with the tank arrived on time and all the communication with them was excellent.

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    Great product, fast service and great communication.

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    Excellent advice, price and delivery and the delivery bloke was as helpful as they come. A credit to his employer.

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    I was very pleased with the customer service from start to finish. Also with the driver who delivered the tanks. Would highly recommend this company to anyone. Thanks again!

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    Excellent service and delivered on time.

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    Fantastic service and communication!

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    Great service, quick delivery. Pleasant dealing with poly tanks!

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    1/ Folk I dealt with in the National Poly office were friendly, helpful, and efficient. 2/ Their communication was great. 3/ The delivery was on time, and I was kept informed as to when the truck would arrive. 4/ The man who delivered and installed the tank was friendly, skilled, knew what he was doing, & a delight to work with. 5/ The tank itself looks good, the fittings are quality, and the entire setup does everything a tank should do with no dramas. All over, this was a very pleasant transaction from start to finish. I would certainly deal with them again if I needed another tank.

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    On delivery put tank into position.

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    Easy to deal with, good product and good price.

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    Good price, great service!

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    Pleasant to deal with, prompt delivery and the delivery man was fantastic.

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    Top service delivered on time and day.

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    Very good, we were kept up to date on delivery times, it arrived on time, when we were told it would be. Keep building a excellent product.

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    Ordered 2 large tanks - delivered early just in time for storms so filled first night. Driver very competent and helpful - made it look easy. Good job all round thanks.

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    Great service delivered on time.

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    I find your delivery drivers very courteous, with a wealth of good information and helpful tips about your tanks. It's your drivers I get all the 'good oil' on tanks from. The drivers are the reason I've come back for my 2nd tank.

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    Very happy with the service and the tank and pump!

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    I had an old style tank, not in the catalogue or on-line, sent a photo and was matched colour and style and price, looks like it has always been there with the original. Professional delivery also.

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    Best timing ever, it's full already. Excellent thanks!

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    Great service delivering the product and placing where required.

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    Great service did not have to chase up anything.

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    VERY GOOD TO DEAL WITH, EXCELLENT PRODUCT AND GOOD PRICE!

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    Friendly, efficient service when ordering and fast, flexible delivery times.

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    On time and easy to deal with highly recommend!

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    Really good service thank you so much...

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    Very professional in every way. Thank you. Please thank your driver, he could not have been more helpful.

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    5 star! Excellent service.

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    Excellent sales, excellent delivery person and his service, though poor organization at depot.

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    Great people to deal with. Only company that had the sizes I needed due to low eave height. Great price and delivered on schedule.

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    4th tank from Nat Poly. Did what they said they would do and when they said they were going to do it. Friendly delivery dude, so all good really.

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    Great service - friendly and very efficient. Thank you!

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    Excellent to deal with from ordering right through to delivery!

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    Extremely Satisfied with National Poly Industries from Initial web site to order & Confirmation and delivery. Excellent work Again!

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    Sales staff were very quick to get back to us after ordering tanks. Delivery guy very helpful with set up of tanks.

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    An absolute pleasure to deal with, more than helpful and 'quick as' service.

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    5 Stars. Great service!

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    Excellent!

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    Very happy with the complete service from start to finish, I can't fault any area, It's great. Good on you National Poly, should be more of it. Thanks!

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    Good service, worry free.

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    All my dealings were excellent, from quoting a price, providing extra information for installation,advising delivery time, delivery arrived on time, the driver was excellent helping to move the tank into position, all very professional & happily provided.

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    Excellent service. Driver was very knowledgeable and expertly maneuvered the tank exactly where it was to go despite the awkward nature and position of the site.

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    Excellent customer service including delivery driver. Great tanks and good comparable price.

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    Very efficient service from quoting through to delivery. Excellent service, thanks.

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    Very good product and very helpful personnel, a very pleasing outcome. Thank you for your help.

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    Seamless service from enquiry to final delivery.

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    Great tanks, prompt delivery and easy to deal with. 5 Stars.

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    Good service. Your driver (kiwi) did a amazing job helping getting the tank in place. Six stars for him!

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    delivered on time, delivery guy was very helpful. As I have used your company previously I had no hesitation in using you again.

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    Service is spot on. Tank was delivered very quick. 5 Stars.

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    Great service!

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    Great service, delivery driver was terrific, definitely recommend NPI.

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    Excellent organisational skills and planning, great customer service through sales and admin and a special thanks to the delivery driver who was never flustered nor quick to anger when negotiating a narrow, winding dirt road, Well Done!!!

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    5 Stars. Great service, delivered on time as arranged. Office staff and truck driver were very pleasant to deal with.

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    Great people to deal with. Very helpful, answer all questions professionaly and fully. Very accomodating to any changes to delivery schedule.

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    The tank is perfect the service and delivery was even better. The delivery driver was professional and very helpful. A big thumbs up, thank you!

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    Very friendly and helpful service! I'm very happy with tank also. Thank you! I highly recommend to anyone.

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    5 Stars! Excellent customer service.

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    Great provider of tanks and accessory, highly recommend for the diy right through to commercial industrial plumbers like me. Good tanks and good prices!

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    I would just like to say that have the best service yet for something that was purchased outside of my local community, it all happened on time delivery was exactly when they said. I will be purchasing more tanks in the near future through National Poly Industries.

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    I have purchased tanks from National Poly over the last ten years for my own residential properties. Never had any problems, good service and delivery and best price every time.

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    Good quality tanks.

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    Quality product at a good price. Delivery on time and professional company to deal with.

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    Tanks arrived on time, driver was helpful and cheerful.

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    Good quality water tank made for drinkable water at a good price

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    Great service, and a fantastic product. very happy with it all.

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    Great service and great price!

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    Over the Christmas period, when no one else wanted to do do business and we were desperate to get a tank, these guys were only too happy to oblige so that we would have water when we moved into our new home in the new year. Very impressed and thankful!

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    Delivery guy was very helpful and installed on the spot. Excellent service

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    Held tank for 6 mths until we moved home, good service and reliable. thanks.

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    Good product, good service and communication

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    Five star. Great service.

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    Great tailor made solution for detention tanks on a block of units. Thanks for helpful and friendly service.

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    No issues. Good product and prompt delivery.

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    Outstanding delivery.

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    Efficient, professional, helpful and friendly service. The tank is top quality. Highly recommend these guys!

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    Great service

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    We have now purchased 52 tanks of various sizes since 2007 with no problems at all with any. We have had excellent service, speedy delivery and great communication with all our purchases. No doubt we will be adding to this tally in the near future.

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    Excellent product and outstanding delivery.

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    Great to deal with

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    That's the third tank I bought from this company due to the very efficient, friendly and professional service.

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    The communication was very good regarding ordering and delivery. All round service excellent.

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    We have been clients of National Poly Industries for quiet a lot of years, they are very professional and easy to deal with. We would recommend them to anyone who is needing their great products, we will buy from them again in the future.

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    Great service. Will use again. :)

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    Fantastic and fast!

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    Professional service. There was always someone ready to give advice and answers when I called. Good info and system for diy prep of site. The thing that attracted me to this particular company was the availability of a hiab / crane truck to lift the tanks into position. Can't believe some companies don't offer this service ! All this and their pricing was on par with the most competitive I could find in my area. Tanks look well made and strong.

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    Very happy with the water tank, and customer service was great, pleased to deal with you.

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    Great service provided by the Team.

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    Excellent. All delivered as explained on time and with no issues.

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    Very pleased with sales and delivery, pleasure to deal with and happy to use again.

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    Recommended to the world. Great people and great product. Thank You.

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    This company can be proud of the service it provides from the initial enquiry and ordering of the water tanks to timing of the delivery. We were advised every step of the way as to the progress of our order and payment was a simple matter of a direct credit for the deposit and arranged payment of the balance on delivery. If only all businesses were as easy to deal with.

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    Very efficient. Tanks were delivered by very obliging driver.

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    Price was exactly as discussed at Agrotrend. Delivery on time.

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    Very good service. Would recommend them to anyone wanting to buy water tanks.

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    Great service, delivered on time, solved a problem for us and easy going driver. We have used them twice and will again.

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    Right from the start I was courteously and intelligently handled by the lady on the phone. From then on, everything happened exactly as they said it would, with occasional progress notifications. National Poly should run courses telling others how to do business.

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    I was very happy with all aspects of my dealings with National Poly Industries, I would especially like to thank our water tank delivery driver Rusty who was so friendly and professional.

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    Great and friendly service, top quality tanks and real brass fittings, will be back for more. Thanks.

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    4 x 5000 gal tanks, good showroom display, competitive pricing, no problems

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    Great service - Delivered on time - Great Driver - Would recommend and use National Poly again and again.

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    This is the second tank purchased from you, and as with the first, I was very happy with customer service, delivery & the product.

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    Good service. On time happy driver. Will get more if needed.

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    Excellent service, goods delivered as per instruction.

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    Service, availability, choices were great. Driver was excellent. Thank you.

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    Ordered 4 x 3k ltr tanks which were delivered ahead of projected time (excellent) service from the office through to the delivery driver (who helped with correct placement) was exceptional. I intend to purchase a further three tanks for another property within weeks. Would not go anywhere else.

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    VERY HAPPY FROM FIRST CONTACT, THAT WE USED THEM AGAIN!

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    Even though my order was only for 1 small tank the advice and service from all staff I had communication with was always courteous and professional. The truck drivers communication and willingness to oblige made the whole transaction a pleasure, and the price was more than competitive. Thanks to all concerned!

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    Very pleased with all aspects of our dealings.

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    I have recently purchased two rainwater tanks which were delivered on time and with a very helpful truck driver. The tanks look great and as long as they perform as expected, unlike other brands I have had, I will continue to be extremely happy with this product.

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    Very swift delivery from date of order, made life really easy.

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    Well satisfied by product, service and purchasing assistance. Suggest paypal payment be acceptable.

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    Very happy. Good price and service. A+++

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    I purchased a 3000 litre slim line poly tank. Good price and good service .

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    We have had exceptional service from National Poly, They have supplied 70 rainwater tanks to date with a further 110 to go. The ordering process is without drama and after sales service exceptional. We have not had 1 problem with a tank.

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    Very good to deal with, good service, and a good product, I use them on a regular basis. I stopped supplying tanks to my clients for a long time because of the problems I had with other Tank suppliers but I am back supplying now that I am dealing with National Poly.